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  • Whitepaper

    December 2, 2021
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…
  • Whitepaper

    July 17, 2020
    How resilient is our organisation? How do we track our organisation’s change in resilience? Those are two of the most common questions posed by boards on the topic of resilience. The proper responses to these seemingly abstract questions require a firm understanding of the organisation’s ability to recover important services and functions, as well as the ability to benchmark resilience, either on…
  • Survey

    December 12, 2023
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.
  • Video

    September 7, 2020
    A line-up of eminent panelists in operational resilience discussed how organisations have responded to the COVID-19 pandemic and what it means for their operational resilience planning going forward, including the potential impact on critical third party vendors.
  • Survey

    December 12, 2023
    TMT executives were asked to identify the biggest threats they anticipate over the next 12 months and a decade ahead. Many of the risks cited correlate in many ways and can be categorised under two broad themes: foundational risks, which are essentially challenges that leaders must address to keep their business thriving, and risks that are essential for continued growth and expansion.
  • Whitepaper

    July 14, 2021
    The Microsoft 365 platform transforms how every member of an organisation  chats,  emails,  shares files and performs the essential tasks inherent to all corporate roles. A comprehensive approach to Microsoft 365 deployment planning will ensure the efficiency, cost saving and employee satisfaction that the Microsoft 365 investment has the potential to deliver. Widely available…
  • Survey

    February 3, 2021
    Key issues being discussed in the boardroom and C-suiteThe range of uncertainties facing business leaders around the globe in 2021 is overwhelming.Challenges triggered by a rare airborne virus creating a global pandemic continue unfold, combined with numerous other risk issues, such as growing social unrest and polarisation, and ever-present challenges ranging from new technologies and…
  • Client Story

    May 11, 2021
    Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA programme. Succeeding with RPA — that is, deriving the greatest value from the…
  • Survey

    December 8, 2022
    The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice.
  • Infographic

    February 13, 2024
    Discover 2024's top risks in Consumer Packaged Goods & Retail. Inflation, data privacy, labor—key concerns for industry leaders. Insights from Protiviti's survey.
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