Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story July 19, 2023 Finance Transformation Sets Course for Future Success A U.S.-based global skincare company was unable to provide timely financial reporting and performance analytics to its key stakeholders and private equity sponsor. Protiviti partnered with the company’s CFO, VP of Finance, Controller, and key stakeholders to assess and redesign the book close, reporting, and forecasting processes. Survey November 7, 2023 Five Focal Points for Future-Ready CFOs If a group of chief financial officers (CFOs) from 2018 stepped out of a time machine into their 2023 offices, they would be astonished by what they saw. Environmental, social and governance (ESG) metrics and measurements would top their priority lists. Most of their finance organisations would be using generative artificial intelligence (GenAI) to enhance their business planning and analysis (BP… Podcast December 7, 2023 Podcast | Executive Perspectives on Top Risks for 2024 and a Decade Later – with Mark Beasley and Jim DeLoach In this podcast, Kevin Donahue, senior director with Protiviti speaking with Mark Beasley, professor and Director of the Erm Initiative at NC State University, along with Jim DeLoach, Managing Director with Protiviti, about some key findings and themes that emerged from the results. Survey January 28, 2021 Retail Finance Leaders’ 2021 Priorities Include Enhancing Customer Experience and Supply Chains chief financial officers and finance leaders across all industries are leveraging hard-earned lessons from the covid-19 pandemic to strengthen organisational agility and resilience. in the retail space, where the pandemic has had drastic effects, the demands and expectations of both internal and external customers are changing by the day, and retailers are looking to their finance departments for… Blogs February 22, 2021 Changes to Accounting Standards Offer Transformational Opportunities for Insurers, with Extended Time to Implement Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and… Whitepaper July 17, 2023 Procurement Transformation Fuels Supply Chain Resilience Discover how procurement transformation fuels supply chain resilience. Learn the key steps to adapt procurement practices for a post-pandemic world. Newsletter July 17, 2024 Private Equity Insights Q2 2024 In this issue of Private Equity Insights, we offer guidance on how private equity can leverage procurement to unlock value and drive performance improvements. We also look at the growing role of AI in finance and how the board can sharpen its focus on M&A due diligence. Other topics include the board’s role in talent management and the results of our latest VISION survey on the future of… Survey January 2, 2024 2024 Top Risks in the Government Services Industry Explore the 2024 Top Risks in Government Services: Navigate economic challenges, escalating cyber threats, and talent management concerns with strategic insights. Infographic May 1, 2024 Infographic | TMT Finance Leaders’ Top Priorities As technology, media and telecommunications (TMT) companies navigate challenges and work to build resilience against disruptions, they are calling on their finance leaders to be change agents across a wide range of business areas. Load More