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  • Podcast

    August 17, 2023
    Risky Women Podcast | Talent Management and the Nature of Work
    Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the…

  • Podcast

    September 15, 2023
    Podcast | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…

  • Podcast Transcript

    September 15, 2023
    Transcript | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…

  • Client Story

    November 18, 2022
    Insurance Distribution Firm Positions Itself for Successful IPO and Global Expansion with Finance and Technology Transformation
    Ein preisgekröntes Versicherungsvertriebs- und Risikomanagementunternehmen mit mehr als 1,2 Millionen Kunden stand bei der Vorbereitung auf den Börsengang (IPO) vor zahlreichen Herausforderungen. Das Unternehmen verzeichnete ein massives Wachstum

  • Newsletter

    February 12, 2021
    Priorities and Risks – For Private Equity, Lingering Effects of COVID-19 Create a Mix of Opportunities and Risks
    Concern about the impact of government policies and regulations in response to COVID-19 is the No. 1 risk identified by directors and business executives across many industries. This insight is from our most recent top risk survey. Another survey we conducted last year, focused on technology risks, shows a deepening concern over cybersecurity and privacy issues, as well as regulatory compliance…

  • Newsletter

    October 22, 2021
    'Times Are A-Changin' — Shifting Risks and Priorities in the Private Equity Landscape
    From geopolitical, regulatory and policy risks to disruptive technology and cyberattacks to fraud, workplace violence and lawsuits, today’s private equity firms must have embedded capabilities to address threats that vary in scope and severity and are emerging at ever-increasing speed. They must be adept at addressing risks far beyond unpredictable business cycles and volatile markets.

  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti…

  • Video

    November 1, 2023
    Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach
    A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client…

  • Whitepaper

    October 5, 2020
    Private Equity and Hedge Funds: Methods of Choice for Money Laundering Threat Actors
    Private investment funds under management have grown over the past 25 years into a several trillion-dollar industry in the United States. In a leaked Federal Bureau of Investigation (FBI) unclassified but sensitive bulletin, the FBI concludes, with high confidence,[1] that threat actors (both financially motivated criminals and foreign adversaries) are using the private placement of funds,…

  • Podcast

    July 21, 2022
    Risky Women Podcast | CRA and Fair Lending: Mary Bailey
    Shelley Metz-Galloway, US lead of Protiviti’s regulatory compliance practice, talks with Mary Bailey, regulatory compliance expert, about the US Community Reinvestment Act and how upcoming changes to the rule should improve access to credit and have a big impact on banks’ compliance and reporting. They also take a look at the status of international efforts toward fair lending. Mary Bailey CRCM,…
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