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  • Whitepaper

    March 24, 2022
    The promises of 5G are undeniable: massive connectivity for internet of things (iot) devices, reduced latency and ultrareliability with supersonic speed. while forward thinking business leaders are embracing this new era of improved network performance,speed and user experience, many still wonder if 5G is right for their business — and if so, when is the right time to invest in it?
  • Insights paper

    November 8, 2024
    Navigate the EU AI Act's impact on finance with our strategic guide to compliance and ethical AI use.
  • Whitepaper

    May 3, 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Podcast

    November 22, 2023
    In the VISION by Protiviti podcast, Susan Yang, General Manager, International Payments and Network Management at the Commonwealth Bank of Australia, sits down with a pair of Protiviti payments experts to discuss how she and her team are leading the ISO 20022 program and the digital international money transfer (IMT) strategy execution for CBA. 
  • Podcast Transcript

    November 22, 2023
    In the VISION by Protiviti podcast, Susan Yang, General Manager, International Payments and Network Management at the Commonwealth Bank of Australia, sits down with a pair of Protiviti payments experts to discuss how she and her team are leading the ISO 20022 program and the digital international money transfer (IMT) strategy execution for CBA. 
  • Survey

    January 25, 2024
    In the ever-evolving realm of in-house legal practice, staying ahead of the curve is not merely a strategic choice; it’s an imperative. To navigate the intricate terrain of today’s legal landscape effectively, general counsel (GC) and chief legal officers (CLOs) must be acutely aware of the risks to their organisations that loom on the horizon. Our latest Top Risks Survey sheds light on the…
  • Infographic

    May 14, 2024
    Finance leaders in the retail and consumer packaged goods (CPG) industries are leading their organisations’ efforts to navigate today’s uncertain market environment. Whether it is dealing with inflation or supply-chain disruptions, the leaders are stepping outside their comfort zones to provide strategic guidance across all facets of the business.
  • Survey

    December 8, 2022
    The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice.
  • Whitepaper

    June 24, 2022
    On April 29, 2022, the PCI Security Standards Council (PCI SSC) released new versions of the PCI DSS Self-Assessment Questionnaires (SAQs) ahead of the anticipated June 2022 release timeline. After the release of the new version of PCI DSS 4.0 a month prior, the new versions of the SAQs have been updated to reflect changes in the standard, as well as to adjust requirements applicable for…
  • Client Story

    February 7, 2023
    A global hospitality company needed to transition their highly manual process for RFPs to one that was more automated. The need to update their processes was driven by the changes required to address the Covid-19 pandemic, which created a dynamic business environment and market demands to act nimbly. The company recognized it required a solution that could automate and expedite a traditionally…
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