Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter September 29, 2023 Private Equity Insights Q3 2023 In our latest issue of Private Equity Insights, we offer Protiviti’s latest thinking on ESG issues – specifically, assessing sustainability through an investment and value creation lens. We offer further thoughts on AI (including generative AI) from the board’s and the CFO’s point of view, and we bring the general counsel into the mix through an informative discussion on building legal operations… Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Newsletter May 16, 2022 Three Keys for CEOs: Relevance, Culture and Alignment A recent Protiviti global survey indicates varying views across different executive groups about the overall risk environment. CEOs rate the relative riskiness of the business environment higher for 2022 than anyone else, jumping from the lowest rating in 2021 to the highest rating in 2022. Also, the number of risks that CEOs noted would have a “significant impact on their business”… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Whitepaper July 23, 2020 Impact of COVID-19 on Construction Projects The Construction Recovery Road Map to Mitigate the Aftermath of COVID-19 Introduction The coronavirus (COVID-19) disease, known to the whole world as a global pandemic, has been the trending topic of the year, drastically impacting the economy and disrupting the lives of many people, businesses operating in numerous industries, financial markets and supply chains. All capital projects come with… Infographic November 18, 2022 Infographic: Finance Trends for Technology, Media and Telecommunication Whether migrating to cloud-based applications or enhancing data security and privacy or managing workforce disruptions, chief financial officers at technology, media and telecommunications (TMT) organisations are resetting priorities and reimagining their long-term roles. Below are some of the key takeaways from the TMT results of Protiviti's latest Global Finance Trends Survey. Read full survey… Newsletter April 17, 2020 COVID-19: Paradigm Shift in the Boardroom The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters, especially in boardrooms. It’s been several weeks since coronavirus disease 2019 (COVID-19) truly captured everyone’s attention across the globe. But with new developments almost hourly,… Newsletter April 17, 2020 COVID-19: Paradigm Shift in the Boardroom (An Expanded Discussion) The discussion below is a more complete coverage, including examples, of the topic addressed in Issue 127 of Board Perspectives: Risk Oversight and on NACD/BoardTalk.The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters,… Newsletter March 23, 2020 COVID-19’s Workplace Disruption: A Test of Board Resiliency In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty as fear spreads faster than the virus itself. The Coronavirus Disease 2019 (COVID-19) crisis could very well present the ultimate test of resiliency — for leading companies in… Newsletter March 23, 2020 COVID-19’s Workplace Disruption: A Test of Board Resiliency (An Expanded Discussion) The discussion below is a more complete coverage, including examples, of the topic addressed in Issue 126 of Board Perspectives: Risk Oversight and on NACD/BoardTalk.In a crisis, clear thinking is needed in the boardroom. The unprecedented nature of the COVID-19 pandemic has set in motion one of the most abrupt disruptions in decades, leaving organisations reeling with uncertainty… Load More
