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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Blogs

    March 8, 2024
    In a global survey of CFOs and finance leaders conducted by Protiviti, ESG metrics and measurement stand out as the highest priority for the finance organisation to address over the next 12 months.
  • Survey

    October 1, 2024
    CFOs prioritise addressing the trifecta of data security and privacy threats due to rising cyber warfare, extortion risks, and stringent regulatory requirements.
  • Whitepaper

    July 21, 2022
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…
  • Blogs

    August 5, 2024
    In today’s virtual selling environment, revenue-aligned organisations must adopt a different mindset to drive successful sales transformations. Technology alone is not enough for successful digital transformation in sales; practical considerations and change reinforcement are crucial.
  • Blogs

    May 28, 2024
    DevOps is dead – or so the story goes. This statement is echoed more and more these days, much to the dismay of the DevOps faithful, however technologists need to be careful to read between the lines. DevOps is most certainly NOT dead. DevOps is more alive than ever, although the connotation of the term DevOps continues to evolve. The key point remains: as software development teams move past…
  • Newsletter

    September 28, 2022
    “Outsourcing and other third-party relationships can bring multiple benefits to FIs, including: enhanced operational resilience; faster and more tailored financial products and services; cost reduction; greater innovation; and improved internal processes. However, outsourcing and third-party relationships can give rise to new or different risks to FIs and potentially to financial stability that…
  • Infographic

    January 18, 2022
    Finance leaders in the retail and consumer packaged goods (CPG) industries plan to continue to address major priorities created by the e-commerce boom, market disruptions and the growing expectations around social accountability. According to the results of Protiviti’s latest Global Finance Trends Survey, the finance leaders identified these among their top priorities: security and privacy of data…
  • Survey

    December 19, 2023
    CPG and retail finance leaders cite ESG, inflation and data security as top prioritiesWhether it is dealing with inflation, supply-chain disruptions or workforce challenges, finance leaders in the retail and consumer packaged goods (CPG) industries are leading their organisations’ efforts to navigate today’s uncertain market environment. Increasingly, companies are leaning on finance leaders to…
  • Survey

    April 1, 2021
    In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, retail executives identified pandemic-related government policies as their top risk issue for 2021 and beyond. Retailers also listed a deterioration in market and economic conditions, and talent retention and acquisition challenges among their top risks. Overall, the survey results reveal significant…
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