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  • Whitepaper

    April 25, 2022
    In the novel Tell the Machine Goodnight, Katie Williams tells the story of Pearl, a technician for Apricity Corporation, which has developed a machine that “uses a sophisticated metric, taking into account factors of which we are not consciously aware,” and with 99.7% accuracy, offers recommendations for what will make people happy. Does this narrative provide a glimpse into our future? Will…
  • Client Story

    March 17, 2021
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…
  • Podcast

    September 15, 2023
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
  • Podcast Transcript

    September 15, 2023
    In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
  • Whitepaper

    December 19, 2023
    Discover crucial insights on compliance issues for financial institutions in 2024. From AI to ESG, navigate the evolving landscape with our comprehensive guide.
  • Video

    November 1, 2023
    A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client…
  • Whitepaper

    November 21, 2022
    We are in unusual economic times. While making predictions may be a fool’s errand, the aggressive posturing among central banks to fight runaway inflation implies that we will soon be — if not already are — in the late stage of the economic cycle. However, considering the past several months of mixed economic data, the outcome of the downturn and the developments that drive it are likely to look…
  • Whitepaper

    December 12, 2022
    Ask an executive from most any company anywhere across the globe what her biggest concern is for 2023 and she is likely to say “uncertainty” — notably, uncertainty about how geopolitical tensions, national elections and their aftermath, and economic conditions will affect the business as well as uncertainty about the company’s ability to adapt to the post- COVID work environment.
  • Whitepaper

    March 15, 2022
    An unprecedented wave of sanctions and export controls against Russia, and to a lesser extent Belarus, requires financial institutions from the West and other allied countries to take immediate steps to understand the impact of the complex requirements and ensure compliance.
  • Whitepaper

    March 22, 2022
    Financial institutions face significant legal, regulatory, operational and reputation risks related to their implementation of the Russian-Belarussian sanctions and the world events that have led to these sanctions. These risks have implications across the financial crime compliance programme and, more broadly, the entire organisation. Not all financial institutions will face the same challenges…
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