Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story May 19, 2023 Quantum computing helps financial services organisation improve portfolio optimisation A joint team of quantum computing engineers and financial analysts at this industry leader in digital financial services, led by a forward-thinking CIO, knew they wanted to take advantage of quantum computing to solve unique challenges that could not be handled with classical computing alone. This company sees value in preparing to be “at the ready” when quantum computing machines become… Blogs April 16, 2024 Why is data quality always an afterthought? For probably the umpteenth time, we use the term ‘garbage in, garbage out’ when we summarise problems with data quality. It has indeed become a cliché. Various industry studies have uncovered the high cost of bad data, and it’s estimated that poor data quality costs organisations an average of $12 million yearly. Data teams waste 40% of their time troubleshooting data downtime, even at mature… Podcast August 17, 2023 Risky Women Podcast | Talent Management and the Nature of Work Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the… Survey October 1, 2024 CFOs Address a Data Security and Privacy Triple Threat CFOs prioritise addressing the trifecta of data security and privacy threats due to rising cyber warfare, extortion risks, and stringent regulatory requirements. Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Blogs June 3, 2021 Leverage the Cloud to Modernise Technology and Enable Business Goals In today’s rapidly evolving business world, the lines between technology and business have blurred. Organisations need to modernise and transform their technology in order to successfully compete. CIOs play a critical role in transforming the world of work using automation and technology – but they can’t do it alone. Collaboration among the C-suite is critical. In this blog series, Protiviti… Newsletter February 21, 2023 Talent Strategies Demand a New Normal People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand out as… Whitepaper July 1, 2021 Lessons From the Pandemic: Crisis as a Catalyst for Innovation (An Expanded Discussion) This companion white paper provides more complete coverage of the topic addressed in Issue 141 of Board Perspectives and on NACD/BoardTalk.A facilitated discussion with active directors at a recent National Association of Corporate Directors (NACD) event in the United States focused on the significance of agility as an important driver of success in a mercurial… Newsletter January 10, 2024 The Top Risks for 2024: Risk Priorities Are Shifting Conducted in partnership with the NC State ERM Initiative, our global survey of C-level executives and directors highlights the influence of economic headwinds, talent issues, emerging technologies, cyber threats and geopolitical events on the 2024 risk landscape. This issue of Board Perspectives discusses the 10 highest-rated risk themes noted in the survey to provide a context for understanding… Load More
