Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Blogs March 26, 2024 Say ‘yes’ and the world is your oyster…in conversation with Marie Lodňanová For Marie Lodňanová, her fearlessness to step into the unknown and her openness to say ‘yes,’ rather than to look for an excuse to say ‘no,’ saw her travel from the Czech Republic, to Poland and Mexico – all in the name of work. Currently calling the UK home, Marie is Global Head of New Business Onboarding with Visa FinTech subsidiary, Currencycloud. She tells one of our senior consultants,… Video August 3, 2023 Video | Top Changes in the Marketplace: What Business and IT Leaders should consider Amanda Downs, Managing Director, explains that to drive better investments in technology, leaders should consider the benefits and risks. Business leaders want easy, intuitive and engaging applications, but are held back by technical debt. Discover how strategically investing in digitising applications and creating new applications can serve customers while transforming your organisation. Infographic September 14, 2021 Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-… Client Story March 31, 2021 Water company completes successful digital and financial transformation, positions itself for further growth Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020. Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Survey April 1, 2021 Executive Perspectives on Top Risks 2021 and 2030 — Technology, Media & Telecommunications (TMT) Industry In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, technology, media and telecommunications executives ranked pandemic-related government policies, adoption of digital technologies, data privacy and information security, cyber threats, and diminished economic activity among their top risk issues for 2021 and beyond. The survey results reflect… Blogs October 30, 2020 Security at the point of entry: The future of identity and access management Identity is the now the place where security starts, but cloud technology has made this task a lot harder. In this article, we share the learnings from a recent webinar, which explored how access challenges are being overcome Flash Report November 3, 2021 Beneath the Surface: Technology-driven systemic risks and the continued need for innovation For firms, technology and innovation have helped to streamline operations and offer new digital financial products and services to customers at low cost. Consumers, then, have benefitted through a combination of improved access to financial services, convenience, and greater selection. At the same time, as with all innovation, the increased use of technology is giving rise to new risks, risks… Blogs September 30, 2022 “You have to pick yourself up and find a job” … In conversation with Sharon Torpey Dealing with setbacks is a familiar part of professional life, but if they happen repeatedly, then bouncing back can be tough? Sharon Torpey speaks to Rhianne Williams from Protiviti’s iGROWW network about how she learned to build resilience the hard way. Load More
