Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story March 11, 2024 Law Firm Navigates High-Stakes Class Action Litigation Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management… Client Story April 9, 2021 Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Flash Report November 5, 2020 Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’ U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the… Podcast Transcript June 25, 2021 Transcript | RegTech Transformation Jo Ann Barefoot Next in our Transformation series, guest host Lucy Pearman talks with Jo Ann Barefoot about RegTech innovation from how regulators are using technology to how financial services need to urgently expand their experimentation and adoption rates. Jo Ann Barefoot is CEO & Cofounder of AIR – the Alliance for Innovative Regulation – and host of the global podcast show Barefoot Innovation. A noted… Podcast June 25, 2021 Podcast | RegTech Transformation Jo Ann Barefoot Next in our Transformation series, guest host Lucy Pearman talks with Jo Ann Barefoot about RegTech innovation from how regulators are using technology to how financial services need to urgently expand their experimentation and adoption rates. Jo Ann Barefoot is CEO & Cofounder of AIR – the Alliance for Innovative Regulation – and host of the global podcast show Barefoot Innovation. A noted… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Whitepaper May 11, 2020 Insurers Can Mitigate Operational Challenges, Losses as Pandemic Claims Mount Like all major employers, insurance companies are dealing with operational and workforce disruptions, as millions of their employees – adjusters, actuaries, underwriters, and risk and loss control managers, as well as analysts, as examples – adapt to a remote work environment. The industry’s policyholder surplus, invested funds set aside by insurers to pay claims, is under pressure as asset… Whitepaper November 18, 2022 Managing credit risk in a differentiated downturn In this issue of the Credit Pulse, we look at credit risk considering the macroeconomic and geopolitical trends likely to shape the financial services industry over the next six months. First, we focus on critical considerations for loan servicers in the post-pandemic era. Then, we discuss risk management practices for non-financial organizations that extend trade credit and institutions that… Newsletter October 18, 2021 Is Your Company Part of the Energy Revolution? Informed organisations in all industries are establishing carbon emissions reduction and net-zero carbon emissions targets. Directors’ conversations on strategy have an important role in businesses’ energy transformations. Energy consumption is a priority. The introduction of renewables continues as costs decline. The percentage of electricity consumed through non-fossil fuel sources — solar,… Load More
