Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organizations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Podcast February 10, 2025 Podcast ǀ The Strategic Alliance of the CCO and CLO In this special edition of the Protiviti Legal Perspectives podcast series, Protiviti Legal Consulting and Hedley May are joined by special guests Kate Ring, a Chief Compliance Officer, and Michelle Oroschakoff, a former Chief Legal Officer, who discuss the dynamic alliance between Chief Compliance Officers (CCO) and Chief Legal Officers (CLO) within the financial services sector and the… Whitepaper February 21, 2023 ISO 27001: 2022 - Key Changes and Approaches to Transition This article will address the changes and updates to ISO 27001 standard published on October 25, 2022, and the approaches organizations can take to implement the changes introduced. There have been significant advancements in technology, as well as an increase in the complexity of security threats since the last iteration of ISO 27001 was published on September 25, 2013. The changes introduced in… Whitepaper July 19, 2021 Resilience Practices Can Help Firms Mitigate Supply Chain and Third-Party Provider Risks - Top of Mind Compliance Issues for 2021 Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative… Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasized the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Infographic January 18, 2022 Infographic: Finance Trends for Retail and Consumer Packaged Goods Finance leaders in the retail and consumer packaged goods (CPG) industries plan to continue to address major priorities created by the e-commerce boom, market disruptions and the growing expectations around social accountability. According to the results of Protiviti’s latest Global Finance Trends Survey, the finance leaders identified these among their top priorities: security and privacy of data… Survey December 20, 2023 2024 Top Risks in the Manufacturing and Distribution Industry The economy, talent and cyber threats drive concerns for manufacturing and distribution leaders beyond supply chainIn an ever-evolving and rapidly changing business landscape for manufacturing and distribution organizations, executives and boards are challenged to navigate myriad risks, particularly as their businesses continue to play catch-up on numerous fronts in areas such as innovation and… Survey December 19, 2023 2023 Consumer Packaged Goods and Retail Finance Trends CPG and retail finance leaders cite ESG, inflation and data security as top prioritiesWhether it is dealing with inflation, supply-chain disruptions or workforce challenges, finance leaders in the retail and consumer packaged goods (CPG) industries are leading their organizations’ efforts to navigate today’s uncertain market environment. Increasingly, companies are leaning on finance leaders to… Survey October 1, 2024 CFOs Address a Data Security and Privacy Triple Threat CFOs prioritize addressing the trifecta of data security and privacy threats due to rising cyber warfare, extortion risks, and stringent regulatory requirements. Survey April 1, 2021 Executive Perspectives on Top Risks 2021 and 2030 — Retail Industry In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, retail executives identified pandemic-related government policies as their top risk issue for 2021 and beyond. Retailers also listed a deterioration in market and economic conditions, and talent retention and acquisition challenges among their top risks. Overall, the survey results reveal significant… Load More