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  • Podcast

    May 24, 2021
    In this episode of our Transformation Series on Risky Women Radio, Protiviti talks with Diane Minunni Callan, Head of Compliance – Enterprise Corporate Office, Regulatory Change & Academy of TD Bank about their ongoing development and enhancement of compliance program and regulatory change management processes - from ESG to AI.
  • Whitepaper

    June 21, 2021
    In as much as COVID-19 has dramatically changed the lives of people, organizations, technologies, processes and workflow for just about every industry, it has been a tremendous boon to criminal enterprises. The disruptions from the unfolding global health emergency have created an unprecedented opportunity for fraudsters to carry out often-sophisticated, technology-enabled illicit schemes…
  • Whitepaper

    October 26, 2020
    COVID Shockwaves and Aftereffects In this issue of the Credit Pulse, we provide a U.S. bank supervisory update, spotlight commercial real estate (CRE) risks and shifting consumer payment priorities, and offer suggested actions related to credit risk modeling that financial institution leaders can take. As COVID-19’s shockwaves continue, credit portfolio managers are finding that an advanced…
  • Whitepaper

    April 28, 2022
    Including results of Protiviti’s large financial institution survey on business control functions An organization’s overall risk governance framework and the resulting interaction across the three lines of defense are critical to business success. The first line’s main objective is to understand applicable risks and controls and ultimately drive growth through customer engagement. The second and…
  • Podcast

    June 1, 2021
    The current and future state of risk analytics is bedrock to empowering the compliance function’s forward-looking agenda. With the evolution of enterprise risks, advancements in analytics, and the ever-morphing regulatory landscape, compliance can be transformed by being further data driven, and monetize the deployment of advanced analytics in empowering intelligent decision-making and risk…
  • Whitepaper

    October 27, 2021
    How big is Big Tech? There is little doubt that the big five technology companies (i.e., Apple, Microsoft, Google, Amazon and Facebook) are operating in a completely different stratosphere. As one recent New York Times blog described it, “America’s tech titans have formed a separate universe in which they are the sun, and everyone else — billions of humans, other companies, entire countries and…
  • Whitepaper

    July 14, 2021
    The Microsoft 365 platform transforms how every member of an organization  chats,  emails,  shares files and performs the essential tasks inherent to all corporate roles. A comprehensive approach to Microsoft 365 deployment planning will ensure the efficiency, cost saving and employee satisfaction that the Microsoft 365 investment has the potential to deliver. Widely available…
  • Whitepaper

    December 2, 2018
    Managing Technical Debt Is the Key to Maintaining Momentum Executive Summary It has been three years since Protiviti published The Road to Renewal: Modernizing Aging Core Systems at Financial Institutions. Technology and consumer expectations have both evolved considerably since that time. The cloud has matured and gained acceptance as viable infrastructure; architectures supporting…
  • Flash Report

    May 3, 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Podcast

    April 5, 2021
    Managing risks and strengthening controls associated with operations have become increasingly more complex for all organizations. Firms are expending significant time, money, and resources to implement required changes and prioritize operational risk management efforts. As costs continue to increase, it is clear that the overly manual, reactive, and siloed status quo is unsustainable.In this…
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