Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper July 19, 2021 Resilience Practices Can Help Firms Mitigate Supply Chain and Third-Party Provider Risks - Top of Mind Compliance Issues for 2021 Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative… Podcast January 10, 2023 Commentary by Keith Kawashima | 2023 Top Risks Survey — Pharmaceuticals and Life Sciences Managing Director Keith Kawashima provides an overview of the risk landscape for pharmaceuticals and life sciences organizations based on research from Protiviti's 2023 Top Risks Survey. Survey January 28, 2021 Retail Finance Leaders’ 2021 Priorities Include Enhancing Customer Experience and Supply Chains chief financial officers and finance leaders across all industries are leveraging hard-earned lessons from the covid-19 pandemic to strengthen organizational agility and resilience. in the retail space, where the pandemic has had drastic effects, the demands and expectations of both internal and external customers are changing by the day, and retailers are looking to their finance departments for… Client Story January 17, 2025 Employee Plan Engagement Soars After Community College Modernizes Payroll and Retirement Systems Community college transformed payroll and benefits, boosting engagement and savings. Health plan usage rose 30%, retirement up 25%. Podcast July 24, 2024 Podcast | Demystifying Carbon Reporting – with Alyse Mauro Mason, Sam Stark and Michael Vigario In this episode of Board Perspectives, Sam Stark of Green Project and Michael Vigario of ACT Commodities join Protiviti’s Alyse Mauro Mason to discuss emissions reporting and demystify some of the common fears and misinterpretations in the market. They also talk about areas of opportunity for organizations. Whitepaper March 15, 2022 10 Actions Financial Institutions Should Take to Address the Russian and Belarussian Sanctions An unprecedented wave of sanctions and export controls against Russia, and to a lesser extent Belarus, requires financial institutions from the West and other allied countries to take immediate steps to understand the impact of the complex requirements and ensure compliance. Newsletter September 13, 2022 Integrating Your Business and Talent Strategy: Partnering With Your CHRO Is a Strategic Imperative By Fran Maxwell, Managing Director People Advisory and Organizational Change Global Leader Today’s challenging business climate demands that boards of directors and executive leaders view the organization’s talent strategy in coordination and lockstep with their strategic business objectives. High-performing organizations are deploying a new talent game plan, led by their chief human resources… Flash Report April 26, 2024 FTC bans noncompete clauses and the legal battle begins. What does it mean? Earlier this week, the U.S. Federal Trade Commission (FTC) voted to ban for-profit U.S. employers from including noncompete clauses in employment contracts, a move that could affect tens of millions of U.S. workers. The rule bans new noncompete clauses for all workers and makes existing noncompete agreements unenforceable except for those covering senior executives—those workers earning more than… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Whitepaper October 13, 2021 The Biden administration's executive order on cybersecurity and possible effects for financial services firms Safer supply chain, more information sharing, additional compliance Having faced more cyberattacks than other sectors, banks and other financial services firms have been at the forefront of the fight against cybercrime in recent years. To protect themselves, banks have substantially invested in cyberattack prevention and increased their incidence-response capabilities. Load More