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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Flash Report

    June 2, 2022
    A major cybersecurity event can dissolve millions of dollars in assets and tarnish even the strongest company's reputation. As cybersecurity concerns grow and evolve, companies need to be prepared for the inevitable cyber attacks with strong defenses to identify breaches and minimize damage. But how does leadership know where to invest in cybersecurity? How much is at risk? What should be…
  • Whitepaper

    April 28, 2022
    Including results of Protiviti’s large financial institution survey on business control functions An organization’s overall risk governance framework and the resulting interaction across the three lines of defense are critical to business success. The first line’s main objective is to understand applicable risks and controls and ultimately drive growth through customer engagement. The second and…
  • Whitepaper

    October 6, 2021
    Cloud is on the rise in financial services and regulators are taking note. The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organizations are actively using cloud services today or plan to employ them within six to nine months. That is double the…
  • Infographic

    May 2, 2023
    Talent sourcing and technology skilling headline concerns among insurance industry executives and boards in the face of rising labor costs and an increasingly competitive landscape. Strategic priorities include upskilling and reskilling employees as the need to acquire talent that can support digital transformation becomes more critical.
  • Whitepaper

    June 2, 2022
    Collaborating with internal audit to minimize cost overruns and maximize value Introduction Data analytics has proven to create significant benefits across most industries and organizational functions, including internal audit. In fact, nearly two-thirds of internal audit functions now use data analytics as part of the audit process, according to Protiviti’s 2017 Internal Audit Capabilities and…
  • Flash Report

    June 2, 2022
    IoT Vulnerabilities on the Rise A recently discovered set of Bluetooth-related vulnerabilities could mean thousands of IoT devices are vulnerable to attack and could experience deadlocks, crashes, buffer overflows and bypass of certain security settings. Researchers at the Singapore University of Technology and Design uncovered a set of 12 vulnerabilities affecting seven major system-on-a-chip (…
  • Flash Report

    July 12, 2021
    Cybersecurity threats are growing exponentially as companies introduce an increasing number of Internet of Things (IoT) devices into operations and collect and store an ever- escalating amount of data. This technology and data sprawl is providing bad actors with more entry points into networks and systems. Too often, organizations have failed to make commensurate investments in data protection,…
  • Flash Report

    August 7, 2020
    Identifying and Recovering Excessive Billings From Landlords Issue Is your landlord complying with the financial aspects of your lease? Commercial leases are often structured to include ambiguous and complex cost terminology aligning with the landlord’s financial interest. On top of a base rent payment, these leases often include subsequent expenses that vary year to year, such as common area…
  • Whitepaper

    April 3, 2020
    As the COVID-19 pandemic continues to disrupt business activity across the globe, organizations are reacting to unexpected challenges and adopting new business practices to align with social distancing, school closures and other public health measures. With this, organizations require a sudden shift to employees working from home, most literally overnight. A modernized collaboration and…
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