Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Client Story October 7, 2024 Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Podcast Transcript December 19, 2022 Transcript | Understanding ESG Traceability in the Supply Chain – with Doug Johnson-Poensgen and Debjani Mallick A fast-growing ESG topic in boardrooms and C-suites is ESG traceability – achieving transparency into the complete supply chain of goods and services. Organizations – and more importantly, their customers and clients – are seeking more transparent, secure and responsible supply chains. This is about far more than one supplier or manufacturer meeting the organization’s ESG standards. It’s about… Podcast December 10, 2022 Podcast | Understanding ESG Traceability in the Supply Chain – with Doug Johnson-Poensgen and Debjani Mallick A fast-growing ESG topic in boardrooms and C-suites is ESG traceability – achieving transparency into the complete supply chain of goods and services. Organizations – and more importantly, their customers and clients – are seeking more transparent, secure and responsible supply chains. This is about far more than one supplier or manufacturer meeting the organization’s ESG standards. It’s about… Flash Report May 22, 2020 FASB Decides to Extend Effective Date of Revenue Recognition and Leases Standards for Certain Entities The Financial Accounting Standards Board (FASB) met on Wednesday, May 20, 2020, and voted to extend the effective dates of Topic 606, Revenue from Contracts with Customers, and Topic 842, Leases, for certain entities. It has directed the staff to draft a final Accounting Standards Update (ASU) for vote by written ballot. Podcast July 14, 2023 Podcast | Procurement as a Service: Bringing Together Talent and Skills – with Chris Monk and Holly Lindstrom In the wake of a world-changing pandemic and amid current uncertainties in the global economy, organizations have made, and are making, some significant adjustments in their operations. For most, the procurement function is at or near the top of the list. These changes are critical for procurement leaders to navigate and manage as global supply challenges become more complex and organizations… Whitepaper October 22, 2021 Amid Expanding Definitions and Growing Attention from Regulators, How to Make Conduct Risk Strategy Work There was a time when financial misconduct meant a rogue trader racking up losses on a stock market bet he wasn’t authorized to make or a Ponzi scheme where crooked asset managers spent investors’ money on a posh lifestyle. But the definition of misconduct by financial actors has changed, and greatly expanded, in the past decade-and-a-half due to big scandals, even bigger financial catastrophes,… Podcast December 9, 2024 Podcast | Legal and Risk Blind Spots in the Boardroom – with Frank Kurre and Chad Volkert In this episode, Protiviti Managing Directors Frank Kurre and Chad Volkert discuss legal blind spots and how to proactively prepare for potential investigations and litigation, including discussions around when and how the board should be engaged. Client Story March 19, 2024 Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls Experience the transformative potential of responsible AI. Our tailored governance framework ensures ethical use and compliance, guiding your AI journey. Podcast March 28, 2023 Podcast | Executive Perspectives on Top Risks for 2023 and 2032 – with Mark Beasley and Jim DeLoach The level of uncertainty in today’s global marketplace and the velocity of change continue to produce an array of potential risks that can disrupt an organization’s business model and strategic plan on very short notice. The results of the latest Top Risks Survey from NC State University’s ERM Initiative and Protiviti indicate the business landscape, to no surprise, looks much riskier for 2023… Load More
