Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey December 12, 2020 Global Capability Centres in India - A Survey Report Protiviti conducted a survey of Global Capability Centres (GCCs) in India, focusing on themes around Operations, Technology, People & Strategy and impact of Covid-19 on each of the themes. Protiviti analysed the inputs and responses received from leaders and C-Suite executives across industries to bring in insights and trends most relevant to GCCs. The report presents useful insights of… Client Story July 24, 2022 Managing through change: A small professional association gains flexibility and freedom Smaller firms can’t afford to be heavily dependent on technical consultants or bound to a portfolio of siloed applications that don’t provide the ability to track data. Recently, the visionary leader of a healthcare professional association freed her business from these dilemmas. But the flexibility and strength her small team stood to gain from their digital transformation initiative were… Survey May 9, 2023 Technical Debt and Innovation – the CFO’s Perspective Organisations today spend an average of 30% of their IT budgets and invest a fifth of their IT human resources on technical debt management. This research, based on a global survey of more than 1,000 CIOs, CTOs and other technology leaders, underscores the burden created by technical debt and likely is an eye-opener for the CFO.[1] As organisations strive to increase their focus, and time and… Newsletter August 23, 2023 The Director’s Playbook for Generative AI The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”Between the lines: The opportunities for using GenAI to enhance… Client Story January 31, 2022 Client story: Apparel company's 'Instagram project' Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide… Whitepaper August 11, 2023 Navigating sanctions compliance through the transition to ISO 20022 The International Organisation for Standardisation’s (ISO) new global messaging standard, ISO 20022, is set to be adopted by payment processing organisations globally by 2025. Flash Report March 9, 2023 New White House Cybersecurity Strategy Creates Additional Concerns for Businesses The White House recently released a comprehensive national cybersecurity strategy that is sure to have a major impact on government agencies as well as private businesses. The Biden-Harris Administration has been percolating a comprehensive cybersecurity strategy for some time and in early March released the aptly named “National Cybersecurity Strategy.” The 35-page document was created to help…